Thursday, April 07, 2011

DTI CONDUCTS CUSTOMER RELATIONS MANAGEMENT SEMINAR TO PACIFIC MALL TENANTS



The Department of Trade and Industry-Albay Provincial Office has conducted a Seminar on Customer Relations Management (CRM)initially to 125 of the 220 tenants of the Pacific Mall - Legazpi last March 31, 2011 at the Convention Area of the said Mall. The said seminar was requested by the Mall Management in line with their objective of developing the skills of their tenants in dealing with their respective customers.

Given the positive response and enthusiasm of the tenant-participants, the Mall Management deemed it appropriate to conduct the same to the remaining tenants and also for the Management's own staff.

The Seminar was facilitated by the blog owner.